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Head of Creative

September 28, 2026
Location icon
London
Salary icon
65000
–
70000
per day
Contract type icon
Permanent
<p>A renowned not-for-profit cultural institution entering an exciting new chapter is looking for a Head of Creative</p> <p>This is a rare opportunity to define and elevate creative output across a historic, purpose-led organisation — shaping how it shows up across campaigns, content, digital, events and publishing.</p> <p><strong> </strong></p> <p><strong>Key Responsibilities</strong></p> <p><strong> </strong></p> <p>-      Lead and define the creative vision across all channels </p> <p>-      Oversee campaigns, content, digital, events and editorial output </p> <p>-      Inspire and manage a multidisciplinary creative team </p> <p>-      Ensure consistently high standards of creative excellence </p> <p>-      Translate strategy into compelling, audience-focused creative </p> <p>-      Develop ideas that engage and grow diverse audiences</p> <p> </p> <p><strong>Skills & Experience</strong></p> <p><strong> </strong></p> <p>-      Strong experience in creative leadership and design direction </p> <p>-      Proven ability to translate strategy into high-quality creative work </p> <p>-      Deep understanding of culture, media and audience behaviour </p> <p>-      Experience leading and developing creative teams </p> <p>-      Ability to connect brand, storytelling and cultural relevance</p> <p> </p> <p><strong>Salary & Benefits</strong></p> <p><strong> </strong></p> <p>-      £65-70k (DOE) </p> <p>-      30 days holiday + bank holidays </p> <p>-      Wellbeing allowance + regular wellness sessions </p> <p>-      Enhanced family leave </p> <p>-      Membership to a leading creative network</p> <p><strong>Location: London, 3 days in the office </strong></p> <p>If this sounds like you, send your portfolio to <a href="mailto:laura.renaud@majorplayers.co.uk">laura.renaud@majorplayers.co.uk</a>. <strong>Please note that due to the large number of applications, I will only be able to respond to suitable candidates.</strong></p> <p>Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. </p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/">www.majorplayers.co.uk/diversity-equity-inclusion/</a> </p>
Permanent
Creative, Design, UI Design & UX

Freelance Senior Graphic Designer - Beauty/Premium Brands

September 28, 2026
Location icon
Central London
Salary icon
–
per day
Contract type icon
Freelance
<strong>Freelance Senior Graphic Designer – Beauty / Premium Brands</strong> <p><strong>Overview</strong><br> A premium beauty organisation is seeking a Freelance Senior Graphic Designer to support the delivery of high-end print and digital design across brand campaigns, digital platforms and customer touchpoints. This role combines creative artworking with strong digital and UX/UI understanding, supporting the evolution of global brand experiences across web, ecommerce, email and marketing channels. You’ll work closely with brand, product, engineering and marketing teams, translating strategy into refined, brand-led design outputs.</p> <p>Please note: a portfolio demonstrating strong beauty and/or fashion-led work is essential to be considered for this role.</p> <p><strong>Responsibilities</strong></p> <ul> <li> <p>Deliver high-quality print and digital artwork aligned to global brand guidelines</p> <li> <p>Create campaign assets across web, ecommerce, email, display, POS and large-format</p> <li> <p>Support the design and evolution of UX and UI across digital products and brand platforms</p> <li> <p>Translate requirements into clear layouts, wireframes, user flows and visual designs</p> <li> <p>Adapt global toolkits and design systems for local and regional execution</p> <li> <p>Collaborate with digital product managers, developers, agencies and brand teams</p> <li> <p>Prepare accurate, production-ready files for print and digital delivery</p> <li> <p>Manage and contribute to digital design systems, ensuring consistency and scalability</p> <li> <p>Champion premium design standards across all consumer-facing touchpoints</p> </ul> <p><strong>Skills & Experience</strong></p> <ul> <li> <p>Strong typography, layout and attention to detail</p> <li> <p>Proven experience across print, digital campaigns and ecommerce design</p> <li> <p>Solid understanding of UX/UI principles, usability and accessibility</p> <li> <p>Experience creating and maintaining design systems</p> <li> <p>Confident working on large-scale digital projects in fast-paced environments</p> <li> <p>Strong communication skills and ability to manage multiple stakeholders</p> </ul> <p><strong>Software</strong></p> <ul> <li> <p>Adobe Creative Cloud (InDesign, Illustrator, Photoshop), Figma, Microsoft Office</p> <li> <p>Working knowledge of prototyping, wireframing and digital testing tools</p> </ul> <p><strong>Experience</strong></p> <ul> <li> <p>Strong background in digital and graphic design</p> <li> <p>Portfolio demonstrating premium brand work across web, ecommerce, campaigns and digital asset creation</p> <li> <p>Beauty and/or fashion-led portfolio is mandatory</p> <li> <p>Experience within luxury, beauty or premium consumer brands highly preferred</p> </ul> <p><strong>Working Arrangement</strong><br> Hybrid (Central London) – 3 days per week onsite<br> Freelance/contract role supporting ongoing brand and digital initiatives</p>
Freelance
Creative Services

Freelance Artworker

September 28, 2026
Location icon
London
Salary icon
350
–
per day
Contract type icon
Freelance
<span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Freelance Artworker</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">We are working with a creative team who needs immediate support to bring a suite of illustrations to life for print. This is a fully remote, fast-moving project where your technical artwork skills will be key in transforming supplied illustrations into polished, print-ready assets. If you love clean vector work and jumping straight into production, this is a great opportunity to get stuck in.</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Key Responsibilities</strong></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">• Trace supplied flat RGB illustrations and convert them into clean, layered vector files<br> • Prepare artwork files to a high standard, ensuring accuracy and consistency throughout<br> • Convert final files from RGB to CMYK, ready for print production<br> • Ensure all artwork meets print specifications and technical requirements<br> • Manage multiple illustrations across a short, defined timeline<br> • Work efficiently and independently while collaborating remotely with the wider team</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Skills & Experience</strong></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">• Proven experience as an Artworker, ideally within print-focused projects<br> • Strong skills in Adobe Illustrator and the Adobe Creative Suite<br> • Excellent vector tracing and layering capabilities<br> • Solid understanding of RGB to CMYK conversion and print preparation<br> • High attention to detail and accuracy<br> • Ability to start immediately and work to tight deadlines</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Day Rate:</strong></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">£350 per day</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Location & Workplace Policy:</strong></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Fully remote</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"> </span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible.<br> <br> Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;">www.majorplayers.co.uk/diversity-equity-inclusion/</a></span></span><br>
Freelance
Creative Services

DTC Manager

September 28, 2026
Location icon
Kingston Upon Thames
Salary icon
350
–
per day
Contract type icon
Freelance
This is a brilliant opportunity for a commercially minded ecommerce specialist to take ownership of multi-channel digital trading.<br> <br> <br> Operating across both direct-to-consumer and key marketplace channels, you’ll play a pivotal role in driving revenue growth, improving performance efficiency, and optimising the full customer journey. This is a hands-on role suited to someone who thrives in a fast-paced environment, enjoys working with data, and can confidently balance trading, marketing performance, and operational delivery.<br> <br> <br> <strong>Key Responsibilities</strong> <ul> <li>Own the end-to-end ecommerce trading strategy across DTC and marketplace channels <li>Manage pricing, promotions, and campaign activity to drive revenue and margin performance <li>Optimise marketplace performance (including listings, stock flow, and profitability) <li>Lead paid acquisition activity across channels such as Google, paid social, and retail media platforms <li>Identify and implement CRO improvements to enhance on-site performance and customer journey <li>Build and maintain trading calendars, reporting frameworks, and performance dashboards <li>Collaborate with external agency partners to deliver best-in-class campaign execution </ul> <br> <br> <strong>Skills & Experience</strong> <ul> <li>Proven experience managing ecommerce trading across DTC and/or marketplace environments <li>Strong understanding of performance marketing channels including paid search and paid social <li>Experience working with ecommerce platforms such as Shopify or similar <li>Highly data-driven with the ability to translate insights into actionable improvements <li>Comfortable managing agency relationships and driving performance outcomes <li>Experience within consumer goods, retail, or high-growth brands is advantageous </ul> <br> <br> <strong>Project Scope & Duration</strong><br> Initial contract with potential to extend based on performance and business needs<br> <br> <strong>Day Rate</strong><br> TBC<br> <br> <strong>Location & Workplace Policy</strong><br> Hybrid working <br> <br> <strong>IR35 Status</strong><br> TBC<br> <br> Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible.<br> <br> Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.<br> <br> We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/
Freelance
E-Commerce

Ecommerce & Marketplace Manager

September 28, 2026
Location icon
South West London
Salary icon
50000
–
55000
per day
Contract type icon
Permanent
<p>I am currently partnering with a mission-led, fast-growing food & drink brand that has built a loyal consumer following through a commitment to organic, sustainable products. With an established DTC channel and a growing Amazon presence, they are now looking to scale both meaningfully and efficiently.</p> <p> </p> <p>They are looking for a commercially sharp Ecommerce & Marketplace Manager to take full ownership of their direct-to-consumer and Amazon Seller channels, someone who can build the strategy, execute the plan, manage their digital performance and Amazon agencies, and drive continuous performance improvement across both.</p> <p> </p> <p><strong>The Mission</strong></p> <p> </p> <p>Reporting into the Head of Marketing, you will have full accountability for revenue, profitability and efficiency across DTC and Amazon. This is a high-autonomy role in a growing SME where you will be expected to operate with the mindset of a channel owner, balancing strategic thinking with hands-on execution.</p> <p> </p> <p> </p> <p><strong>Core Responsibilities</strong></p> <p> </p> <ul> <li><strong>DTC Ownership: </strong>Build and execute the DTC trading plan across pricing, promotions and paid acquisition, with full accountability for revenue, profitability and MER targets. <li><strong>Amazon Seller: </strong>Own the Amazon Seller account end-to-end, managing performance, listings, pricing, stock availability and agency relationships to drive growth and margin improvement. <li><strong>Performance Marketing: </strong>Plan and optimise paid acquisition across DTC and marketplaces, with a sharp focus on ROAS, CPA and contribution margin. <li><strong>Website Optimisation: </strong>Drive CRO, customer journey improvements and AOV and retention initiatives to maximise on-site performance. <li><strong>Reporting & Insight: </strong>Build clear performance reporting and translate data into actionable decisions that drive continuous improvement. <li><strong>Brand Launches: </strong>Support the scaling of additional brands into DTC, bringing structure and commercial rigour to new channel development. </ul> <p> </p> <p> </p> <p><strong>The Ideal Profile</strong></p> <p> </p> <ul> <li><strong>Ecommerce Experience: </strong>3+ years in DTC, marketplace or performance marketing roles, with proven ownership of a DTC channel. <li><strong>Commercial Mindset: </strong>Track record of owning or directly influencing revenue and profitability targets in a fast-paced environment. <li><strong>Performance Marketing Skills: </strong>Hands-on experience running campaigns across Google Ads and Amazon Ads, with strong analytical capability. <li><strong>Platform Knowledge: </strong>Familiarity with Shopify or similar ecommerce platforms and paid social channels (Meta, PPC). <li><strong>Agency Management: </strong>Experience working with and holding external agencies accountable to performance outcomes. <li><strong>SME Mentality: </strong>Comfortable working without large team infrastructure — proactive, adaptable, and willing to roll up your sleeves. </ul> <p> </p> <p> </p> <p><strong>Location & Workplace Policy</strong></p> <p> </p> <ul> <li>South West London <li>Hybrid working, 3 days office </ul> <p> </p> <p> </p> <p><strong>Salary & Benefits</strong></p> <ul> <li>£50,000 - £55,000 per annum <li>25 days holiday, pension, workplace wellness benefits, flexible working hours (start and finish times), free product samples and discounts on all food and drink products! </ul> <p> </p> <p> </p> <p>If you would like a confidential chat about this role or your next career move, then please send your CV to <u>jodie.clayton@majorplayers.co.uk</u> or connect via LinkedIn: <u><a href="https://www.linkedin.com/in/jodieclayton/" target="_blank">Jodie Clayton</a></u></p> <p> </p> <p>Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p> </p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <u><a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a></u></p>
Permanent
E-Commerce

Creative Strategist (Paid Social)

September 28, 2026
Location icon
London
Salary icon
40000
–
60000
per day
Contract type icon
Permanent
<p>A fast-growing, digitally native consumer brand is looking for a <strong>Paid Social Creative Strategist</strong> to build and scale its performance creative engine across key acquisition channels.</p> <p> </p> <p>Operating across multiple high-growth product categories, the business has established paid social as a core driver of growth. This role sits at the intersection of creativity and performance, focused on producing high-converting creative, testing at speed, and scaling what works.</p> <p> </p> <p>You’ll work closely with the performance and acquisition teams, owning creative strategy end-to-end and directly impacting customer acquisition and revenue.</p> <p> </p> <p>If you’re obsessed with what makes people stop scrolling, click, and convert, and want to operate in a fast-paced, high-growth environment- this is a brilliant opportunity.</p> <p> </p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Own and execute paid social creative strategy across Meta and TikTok <li>Develop high-performing hooks, messaging angles and campaign concepts <li>Build and run a high-velocity creative testing programme <li>Analyse performance data and translate insights into new creative directions <li>Write scripts, hooks, headlines and direct-response copy <li>Brief and manage designers, editors and external creators <li>Take concepts from ideation through to live campaigns <li>Continuously iterate on creative to improve CAC, ROAS and overall performance <li>Collaborate closely with Performance, Acquisition and Creative teams </ul> <p> </p> <p><strong>Skills & Experience Required</strong></p> <ul> <li>Experience creating paid social creative in a D2C, eCommerce or performance-driven environment <li>Strong understanding of Meta and/or TikTok ad platforms <li>Ability to turn data and insights into high-performing creative concepts <li>Strong copywriting and scripting skills for direct-response advertising <li>Experience running or contributing to creative testing frameworks <li>Highly organised, proactive and comfortable working at pace <li>Experience working with UGC and creator-led content <li>Exposure to influencer marketing or creator partnerships <li>Strong understanding of full-funnel performance metrics (CAC, ROAS, etc.) </ul> <p> </p> <p><strong>Why Apply?</strong></p> <ul> <li>Join a fast-growing consumer brand with paid social at the core of its growth strategy <li>Take ownership of creative strategy and see direct impact on performance <li>Work in a highly collaborative, creative and fast-paced environment <li>Clear opportunity to develop and grow within a scaling team <li>Be part of building a high-performing creative engine from the ground up </ul> <p> </p> <p>If you would like a confidential chat about this role or your next career move, then please get in contact with: coco.young@majorplayers.co.uk</p> <p> </p> <p>Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.</p> <p> </p> <p>For further information about our DE&I commitments, please visit: <a href="https://majorplayers.vincere.io/jobDetail/www.majorplayers.co.uk/diversity-equity-inclusion/" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a></p>
Permanent
Performance & Digital Marketing

Creative

September 28, 2026
Location icon
London
Salary icon
350
–
per day
Contract type icon
Freelance
<p><strong>Senior Creative – Freelance Conceptual Creative | Luxury Fashion & Lifestyle</strong><br>  </p> <p><strong>Job Summary</strong><br> A leading creative agency working across luxury fashion, beauty, tech, sport, and experiential is seeking a <strong>Senior Conceptual Creative</strong> to bring fresh ideas and campaign thinking to their busy team. Known for pushing boundaries and producing work that blends culture, craft, and innovation, this team thrives on collaboration and entrepreneurial spirit. They’re looking for a conceptual mind who can ideate at pace, shape campaigns, and turn open briefs into bold creative solutions.<br>  </p> <p><strong>Key Responsibilities</strong></p> <ul> <li> <p>Act as a conceptual creative/art director: generating campaign ideas, product visuals, and creative solutions</p> <li> <p>Develop moodboards, idea pieces, and concept decks to bring thinking to life</p> <li> <p>Collaborate with internal teams to shape ideas into production across CGI, video, experiential, print, books, and events</p> <li> <p>Handle open briefs and work with ambiguity, creating clarity and standout ideas without rigid structures</p> <li> <p>Support a wide variety of projects across global fashion, beauty, tech, sport, and lifestyle brands</p> </ul> <p><br> <strong>Skills & Experience</strong></p> <ul> <li> <p>Strong conceptual ability with proven experience creating campaigns, visuals, and art direction across multiple formats</p> <li> <p>Comfortable producing moodboards, treatments, and visualisation pieces – Photoshop skills desirable but not essential</p> <li> <p>Versatility across outputs including CGI, video, social, experiential, print, and branded environments</p> <li> <p>Able to work fast, think on feet, and problem-solve creatively under pressure</p> <li> <p>Collaborative and entrepreneurial – no ego, just strong ideas and the ability to bring them to life</p> </ul> <p><br> <strong>Project Scope & Duration:</strong> Freelance – ongoing projects with the potential to join the agency’s creative roster for repeat work</p> <p><strong>Day Rate:</strong> £400–450/day (DOE)</p> <p><strong>Location & Workplace Policy:</strong> London based with flexibility – hybrid working available</p> <p><strong>IR35 Status:</strong> Outside IR35</p> <p><br> Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible.</p> <p>Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/</p>
Freelance
Creative, Design, UI Design & UX

Client Services Director

September 28, 2026
Location icon
Salary icon
–
per day
Contract type icon
Permanent
<span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Major Players are partnering with a reputable brand experience agency to hire a Client Services Director. We are looking for a talented client services professional to oversee an outstanding client portfolio across beauty brands, ensuring all work meets client objectives while delivering a best-in-class client experience. Acting as the primary client-facing lead for Brand Experience, you will ensure consistent, proactive and high-quality communication across all projects and touchpoints, nurture key client partnerships, identify opportunities for growth, and play a lead role in new business strategy and pitches.<br> <br> This is a strategic, client-facing leadership role suited to someone who thrives in a creative, fast-paced environment and is passionate about experiential marketing and brand storytelling. You will also be responsible for shaping and leading the Client Services function, and over time, evolving and embedding a Client Services playbook across the Brand Experience team.<br> <br> <strong>Key responsibilities:</strong><br> <em>Client Relationship Management</em></span></span></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Lead across a defined portfolio of key Brand Experience client relationships, acting as a senior client partner and strategic lead</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Nurture and grow relationships with retained and project-based clients, ensuring a consistently best-in-class experience across all touchpoints</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Represent the brand with confidence, polish, and credibility in all client interactions from day-to-day communication through to senior stakeholder meetings and global events</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Translate client needs and insights into clear direction for internal creative and production teams, enabling delivery of high-impact work</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Identify opportunities to grow existing accounts through a deep understanding of client priorities, business challenges, and future plans</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Develop productive feedback channels with clients to drive continuous improvement across creative and project delivery</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><em><span style="font-size: 11.0pt;"><span style="">Leadership</span></span></em></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Establish and lead a dedicated Client Services function within the Brand Experience division</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Create and embed consistent ways of working and client service standards across permanent and freelance teams globally</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Collaborate with Senior Leadership on resourcing, proposal outputs, and strategic direction</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Provide a client service lens on creative and production proposals, ensuring client objectives are at the heart of all work</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Act as a senior escalation point for complex or sensitive client conversations</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><em><span style="font-size: 11.0pt;"><span style="">New Business</span></span></em></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Collaborate with leadership on new business strategy, prospecting, and pitching</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Identify and pursue organic growth opportunities within the existing client portfolio</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Build strong relationships across division leads to unlock cross-divisional collaboration and account growth</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Support the marketing and social strategy for the division, ensuring Brand Experience work is showcased to the highest standard</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><em><span style="font-size: 11.0pt;"><span style="">Commercial Oversight</span></span></em></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Own the division pipeline, ensuring accuracy, forward planning, and profitability in line with monthly, quarterly, and annual targets</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Manage client MSAs, SOWs, rate cards, and procurement processes</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Work closely with finance to ensure timely and accurate reporting</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Present pipeline and new business updates at senior stakeholder meetings</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><em><span style="font-size: 11.0pt;"><span style="">Thought Leadership</span></span></em></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Stay ahead of trends across the beauty, experiential, and events industries, bringing fresh thinking and innovation to clients and the wider team</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Act as a credible and inspiring voice for the Brand Experience division both internally and externally</span></span></span></span> </ul> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style=""><strong>Skills required: </strong></span></span></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Agency background is essential </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">You are a natural relationship-builder with genuine warmth, presence, and a personality clients remember </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Beauty industry experience is preferred, though exceptional candidates from adjacent sectors will be considered </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Some exposure to experiential or brand experience work, whether in a dedicated or integrated role </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Comfortable managing senior stakeholders at global beauty brands and representing the agency at the highest level </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Willing to travel internationally and flex working hours to support US-based client relationships </span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Commercially minded with a strong understanding of pipeline management, scoping, and financial reporting</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Hours:</span></span></strong><span style="font-size: 11.0pt;"><span style=""> Full time<br> <strong>Salary:</strong> Up to £75,000, dependent on experience<br> <strong>Office Location:</strong> Central London<br> <strong>Office requirements:</strong> 3 days per week in the office<br> <br> Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.<br> We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;">www.majorplayers.co.uk/diversity-equity-inclusion/</a></span></span></span></span><br> <br> <br>
Permanent
Client Services

Client Partner

September 28, 2026
Location icon
Salary icon
80000
–
per day
Contract type icon
Permanent
<span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style=""><span style="color: rgb(33,33,33);">Major Players are partnering with </span></span></span><span style="font-size: 11.0pt;"><span style="">an established, independent strategic creative branding agency that is entering a new phase of growth. With over 20 years in the industry and a strong reputation for high-quality, internationally recognised work, the agency is now looking to appoint a senior Client Services Director / Senior Client Lead to strengthen and stabilise its client leadership function.</span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">This is a key leadership hire and a genuine opportunity to help shape the future of a creatively led business. The successful candidate will act as the senior commercial anchor within the agency, bringing structure, clarity and commercial rigour while respecting and protecting a strong creative culture.</span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">The role sits on the leadership team and works closely with the Managing Director, Founder and senior creative leadership.</span></span></span></span><br> <br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style="">Key responsibilities:</span></strong></span></span><br> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Client leadership & account ownership</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Act as the senior partner across all major client relationships.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Lead strategic conversations with senior client stakeholders.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Ensure work is delivered to a consistently high standard: creatively, strategically and commercially.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Commercial & financial leadership</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Own the commercial health of accounts, including forecasting, scoping, resourcing and profitability.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Bring a strong commercial mindset to a creative-first environment.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Identify risks and opportunities across accounts and support sustainable growth.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Hands-on delivery</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Remain actively involved in resourcing, scheduling and project tracking.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Support project delivery across branding, digital and integrated campaigns.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Work closely with creative, strategy and production to ensure smooth execution.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Team development</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Manage and mentor existing account management talent.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Lead future hiring as client revenue increases.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Create clarity around roles, expectations and standards.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Process & ways of working</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Gradually introduce improved structures, systems and tools.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Balance rigour with flexibility – improving operations without damaging culture.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Support collaboration across strategy, creative and client service.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style=""><strong><span style="font-size: 11.0pt;"><span style="">Growth & leadership</span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Contribute to new business, pitches and proposals.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Help shape the agency’s positioning and offer as it evolves.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Act as a key voice within the leadership team.</span></span></span></span> </ul> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style=""><span style="color: rgb(33,33,33);">Skills required: </span></span></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Significant senior experience in client services within a creative, branding or design agency.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Proven track record working with global or international clients.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Strong understanding of how creative businesses operate commercially.</span></span></span></span> </ul> <h3 style="margin-left: 0.0cm;margin-right: 0.0cm;"><span style="font-size: 13.5pt;"><span style=""><strong style="font-weight: bold;"><span style="font-size: 11.0pt;"><span style="">The ideal candidate</span></span></strong></span></span></h3> <span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">This role will suit someone who thrives in independent creative environments and enjoys building things thoughtfully rather than forcing rapid change.</span></span></span></span><br> <br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style=""><span style="color: rgb(33,33,33);">Hours:</span></span></strong><span style=""><span style="color: rgb(33,33,33);"> Full time</span></span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style=""><span style="color: rgb(33,33,33);">Salary:</span></span></strong> <span style="">£80-90,0000 (dependent on experience)</span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style=""><span style="color: rgb(33,33,33);">Office Location:</span></span></strong><span style=""><span style="color: rgb(33,33,33);"> London </span></span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><strong><span style=""><span style="color: rgb(33,33,33);">Office requirements:</span></span></strong> Hybrid: Mon/Wed/Thu in office</span></span><br> <br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="">Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. </span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="">We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: </span><a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: blue;text-decoration: underline;"><span style="">www.majorplayers.co.uk/diversity-equity-inclusion/</span></a></span></span><br>
Permanent
Client Services

CRM Lead

September 28, 2026
Location icon
London
Salary icon
90000
–
100000
per day
Contract type icon
Permanent
<p>This is a pivotal role within a premium fashion retail brand, responsible for leading the CRM function, setting strategy, and running campaigns that drive customer engagement, retention, and revenue growth.</p> <p> </p> <p>You’ll join a small but growing CRM team and take ownership of lifecycle marketing, campaign execution, and team leadership. If you have hands-on CRM experience in fashion or premium retail, enjoy building strategies that convert, and are ready to step into a leadership role, this is an excellent career opportunity.</p> <p> </p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Lead the CRM function, setting strategy and operational priorities <li>Plan, execute, and optimise lifecycle marketing campaigns across email, SMS, app, and other channels <li>Manage and mentor CRM team members, building capability and supporting career development <li>Collaborate closely with marketing, e-commerce, and commercial teams to align CRM strategy with business goals <li>Analyse campaign performance and customer engagement, translating insights into actionable improvements <li>Drive adoption of best practices, automation, and personalisation across the CRM function <li>Ensure consistent, premium-brand customer communications that reflect brand values </ul> <p> </p> <p><strong>About you:</strong></p> <ul> <li>Strong CRM and lifecycle marketing experience, within <strong>fashion </strong>or <strong>premium retail</strong> driven brands <li>Proven ability to lead campaigns end-to-end, from strategy to execution <li>Experience managing people or readiness to step into a leadership role <li>Hands-on, practical approach - able to get stuck in and deliver campaigns personally <li>Strong understanding of customer segmentation, targeting, and engagement strategies <li>Familiarity with email, SMS, app, and other CRM channels </ul> <p> </p> <p><strong>Why Apply?</strong></p> <ul> <li>Lead a critical function within a growing premium brand <li>Immediate opportunity to make a visible impact on customer engagement and retention <li>Supportive culture with professional development opportunities <li>Selected benefits include flexible working, bonus scheme, annual leave allowance, and health support </ul> <p> </p> <p>If you would like a confidential chat about this role or your next career move, then please get in contact with: coco.young@majorplayers.co.uk</p> <p> </p> <p>Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.</p> <p> </p> <p>For further information about our DE&I commitments, please visit: <a href="https://majorplayers.vincere.io/jobDetail/www.majorplayers.co.uk/diversity-equity-inclusion/" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a></p>
Permanent
CRM, Data & Analytics

Brand Manager

September 28, 2026
Location icon
Bristol
Salary icon
38000
–
per day
Contract type icon
Permanent
<p><strong>Brand Manager</strong></p> <p><strong>Bristol</strong></p> <p><strong>£35,000 - £40,000</strong></p> <p> </p> <p>We're partnering with a world-renowned, independent entertainment provider, well known for their films and TV.</p> <p>This is a strategic and pivotal role responsible for driving the success and commercial growth of their iconic brands through local and international marketing campaigns and licensing partnerships.</p> <p> </p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Implement Brand Marketing Plans: </strong>Execute and deliver the brand marketing plans, trade, and consumer campaigns, supporting projects. <li><strong>Support Strategic Brand Management: </strong>Play a pivotal role in the strategic brand management, marketing, and development. <li><strong>Coordinate Promotional Campaigns: </strong>Plan and execute campaigns in both the UK and international territories to support content distribution, licensing strategies, and partnerships. <li>Effectively handle multiple projects simultaneously. </ul> <p> </p> <p> </p> <p><strong>Experience and Skills:</strong></p> <ul> <li>Proven experience in brand marketing, preferably within entertainment, publishing, or media sectors. <li>Experience in brand-building projects across both the UK and international markets. <li>Strong analytical skills. <li>Ability to work cross-functionally and manage multiple projects at once. </ul> <p> </p> <p> </p> <p><strong>Location:</strong></p> <ul> <li>Bristol <li>3 days in the office </ul> <p> </p> <p> </p> <p>Please get in contact with: chloe.fleming@majorplayers.co.uk</p> <p> </p> <p>Please note that due to the large number of applications, I will only be able to respond to suitable candidates.</p> <p> </p> <p>Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/</p>
Permanent
Marketing, Brand, PR & Communications

Amazon PPC and Trade Manager

September 28, 2026
Location icon
London
Salary icon
55000
–
per day
Contract type icon
Permanent
<span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">We are supporting one of the UK’s fastest-growing D2C entertainment brands, creating viral, culture-led products designed to bring people together.</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">The business operates at high speed, with a strong performance mindset and a relentless focus on winning on-platform across global marketplaces.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Responsibilities</strong></span></span> <ul> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Own Amazon account performance at a <strong>SKU level</strong>, driving growth across traffic, conversion, and profitability</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Lead <strong>Amazon PPC strategy and execution</strong>, managing full-funnel campaigns including Sponsored Products, Sponsored Brands, Sponsored Video, and DSP</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Drive <strong>trade levers beyond PPC</strong>, including pricing, deals, SEO, A+ content, and creative optimisation</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Build and own a structured <strong>experimentation roadmap</strong> across PPC, keywords, bidding strategies, and on-platform merchandising</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Monitor <strong>keyword rankings, SQP, AMC, and SKU-level performance data</strong> on a daily basis</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Manage <strong>sponsored video creation and testing</strong> to maximise CTR and conversion</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Execute <strong>product launches, deal events, and peak trading periods</strong>, including Q4</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Conduct <strong>competitor and category analysis</strong> to identify opportunities for continuous improvement</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Clearly communicate insights, performance updates, and recommendations to stakeholders</span></span> </ul> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>What They’re Looking For</strong></span></span> <ul> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Strong <strong>technical Amazon PPC experience</strong>, with hands-on ownership of complex campaign structures</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Experience managing <strong>Amazon accounts across multiple geographies</strong>, including the EU</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Background working with <strong>seasonal or peak-driven brands</strong>, with proven Q4 execution experience</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Highly <strong>data-driven mindset</strong>, comfortable working with SQP, AMC, and PPC tools</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">A natural <strong>tester and optimiser</strong> who forms hypotheses and iterates quickly</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Solid understanding of <strong>on-platform levers beyond PPC</strong>, including SEO, pricing, deals, and creative</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Clear, confident communicator able to explain the rationale behind decisions</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong>Demonstrable use of AI</strong> to drive efficiency, insight, or performance improvements</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Comfortable operating in a <strong>fast-paced, high-growth D2C environment</strong></span></span> </ul>
Permanent
E-Commerce

Account Manager

September 28, 2026
Location icon
London
Salary icon
37050
–
37050
per day
Contract type icon
Permanent
<p>As an Account Manager at Dalton Maag, you will develop and maintain long-standing, mutually beneficial relationships with prospects, agencies, and end-clients. Throughout each project lifecycle, you will guide customers through Dalton Maag’s service offering, proposing and delivering solutions that precisely meet their needs.</p> <p> </p> <p>You will play an integral role at every stage of a project - from responding to new enquiries, preparing quotes, and compiling proposals, through to project planning, scheduling, and ongoing management, as well as general account administration such as CRM maintenance, invoicing, and aftercare.</p> <p> </p> <p>You will act as a key contact for font licensing enquiries, logo and wordmark refinement requests, basic modification enquiries, and small custom projects, managing a portfolio of these smaller-scale engagements and conversions.</p> <p> </p> <p>Across all aspects of your work, you will consistently communicate Dalton Maag’s distinctive value proposition. You will collaborate closely with the marketing team and Creative Directors to identify and develop new business opportunities, while continuing to support and grow an international client portfolio.</p> <p> </p> <p><strong>Required Skills and Experience</strong></p> <p>• Ability to manage multiple concurrent client projects from initiation through to aftercare</p> <p>• Strong drive to build and develop long-term relationships with both agencies and end-clients</p> <p>• Proven track record of meeting and exceeding sales targets across new and existing business</p> <p>• Ability to identify customer requirements, articulate value, and convert opportunities across a diverse client portfolio</p> <p>• Outstanding communication, facilitation, and negotiation skills</p> <p>• Confidence in public speaking</p> <p>• High level of commercial awareness</p> <p>• Exceptional customer service skills</p> <p>• Impeccable attention to detail with a thorough approach to record-keeping</p> <p>• Excellent written and spoken English</p> <p> </p> <p><strong>Desired but Not Essential Skills & Experience</strong></p> <p>• Experience working within the creative industry</p> <p>• Familiarity with competitive tendering processes</p> <p>• Knowledge of technology and consumer trends</p> <p>• Experience with creative software (e.g. Adobe InDesign)</p> <p> </p> <p><strong>Location</strong></p> <p>London, or flexible by arrangement.</p> <p> </p> <p><strong>Annual Salary</strong></p> <p>From £37,050 per annum, depending on experience.</p> <p>Salary is reviewed annually.</p> <p> </p> <p><strong>About Dalton Maag</strong></p> <p>Dalton Maag is a typeface design studio founded in 1991. We collaborate with designers and branding specialists worldwide to help every client achieve their ideal typographic expression - from logotype refinement and font licensing to the creation of custom font suites.</p> <p> </p> <p>Our team spans eighteen nationalities and speaks thirteen languages, bringing both design and technical expertise to every project, regardless of scope or ambition. Notable custom font projects include Airbnb Cereal, BBC Reith, and Lush Handwritten.</p> <p> </p> <p>Our ever-growing font library features over 1,400 fonts across more than 60 families, ranging from versatile sans serifs and elegant scripts to classic serifs and distinctive display fonts - all expertly designed with extensive writing system and language support.</p> <p>As an Account Manager at Dalton Maag, you will develop and maintain long-standing, mutually beneficial relationships with prospects, agencies, and end-clients. Throughout each project lifecycle, you will guide customers through Dalton Maag’s service offering, proposing and delivering solutions that precisely meet their needs.</p> <p> </p> <p>You will play an integral role at every stage of a project - from responding to new enquiries, preparing quotes, and compiling proposals, through to project planning, scheduling, and ongoing management, as well as general account administration such as CRM maintenance, invoicing, and aftercare.</p> <p> </p> <p>You will act as a key contact for font licensing enquiries, logo and wordmark refinement requests, basic modification enquiries, and small custom projects, managing a portfolio of these smaller-scale engagements and conversions.</p> <p> </p> <p>Across all aspects of your work, you will consistently communicate Dalton Maag’s distinctive value proposition. You will collaborate closely with the marketing team and Creative Directors to identify and develop new business opportunities, while continuing to support and grow an international client portfolio.</p> <p> </p> <p><strong>Required Skills and Experience</strong></p> <p>• Ability to manage multiple concurrent client projects from initiation through to aftercare</p> <p>• Strong drive to build and develop long-term relationships with both agencies and end-clients</p> <p>• Proven track record of meeting and exceeding sales targets across new and existing business</p> <p>• Ability to identify customer requirements, articulate value, and convert opportunities across a diverse client portfolio</p> <p>• Outstanding communication, facilitation, and negotiation skills</p> <p>• Confidence in public speaking</p> <p>• High level of commercial awareness</p> <p>• Exceptional customer service skills</p> <p>• Impeccable attention to detail with a thorough approach to record-keeping</p> <p>• Excellent written and spoken English</p> <p> </p> <p><strong>Desired but Not Essential Skills & Experience</strong></p> <p>• Experience working within the creative industry</p> <p>• Familiarity with competitive tendering processes</p> <p>• Knowledge of technology and consumer trends</p> <p>• Experience with creative software (e.g. Adobe InDesign)</p> <p> </p> <p><strong>Location</strong></p> <p>London, or flexible by arrangement.</p> <p> </p> <p><strong>Annual Salary</strong></p> <p>From £37,050 per annum, depending on experience.</p> <p>Salary is reviewed annually.</p> <p> </p> <p><strong>About Dalton Maag</strong></p> <p>Dalton Maag is a typeface design studio founded in 1991. We collaborate with designers and branding specialists worldwide to help every client achieve their ideal typographic expression - from logotype refinement and font licensing to the creation of custom font suites.</p> <p> </p> <p>Our team spans eighteen nationalities and speaks thirteen languages, bringing both design and technical expertise to every project, regardless of scope or ambition. Notable custom font projects include Airbnb Cereal, BBC Reith, and Lush Handwritten.</p> <p>Our ever-growing font library features over 1,400 fonts across more than 60 families, ranging from versatile sans serifs and elegant scripts to classic serifs and distinctive display fonts - all expertly designed with extensive writing system and language support.</p>
Permanent
Client Services
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